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...Service Excellence Manager Job Category:Service ExcellenceDepartment/Group:Customer Experience Expertise Best Practices and... ...a team of Service Excellence Managers, servicing a portfolio of accounts. Direct execution of Service Improvement Programs involving interactions...
...initiatives.
Identify key requirements for cross-functional teams and external vendors
Develop and manage budget for projects and be accountable for delivering against established business goals/objectives.
Work with other program managers to identify risks and...
...deviation to plan strategies to reduce deviation through levers like Automation and self-driven initiatives. (3.) To ensure retention of accounts that are due for renewal or maintain high level of customer satisfaction (ACSAT) (4.) To ensure that all responsibilities and project...
Shiv Vani M.S.S. School (Affiliated to CBSE) ISO 9001:2015 Certified School Requires Trained Female Staff Accountant Industry: Education / Training Functional Area: Accounting/Taxing/Auditing Experience: Minimum 10 years of experience. Location: New Delhi (Delhi, India) Excellent...
...Job Description (Posting).
Looking for offshore service delivery manager to manage Infra Account.Customer deliverablesSLA ComplianceWeekly and monthly reporting (1.) To perform value addition activities (CIP and SIP) and implement strategies to improve productivity. (2....
...customer satisfaction through accurate implementation of technical solutions as per client specifications (6.) To manage PandL for client accounts and efficient transitiion services for tower
Qualification
B-Tech
Skill (Primary)
PMO-Service Line Manager-Service Line...
...deviation to plan strategies to reduce deviation through levers like Automation and self-driven initiatives. (3.) To ensure retention of accounts that are due for renewal or maintain high level of customer satisfaction (ACSAT) (4.) To ensure that all responsibilities and project...
...s existing customer base within the UK and Europe region. You will collaborate with a team of Solution Architects and Bid Managers, Account teams and Sales leads to develop opportunities to build upon and enhance the solutions or services we currently provide to our existing...
...Deliver - Automation solution, RB, & AIOPS use cases Internal coordination for Automation tool and Infrastructure provisioning Manage group of Developers and ensure team KPI s and self KPI s are driven Produce Timeline/Sprint view for team development planning. Ensure regular...
Job Description (Posting).
An automation architect is typically a member of an IT team that is responsible for aligning automation processes, tools, and strategies with business goals. Automation architects work with department heads, stakeholders, and IT teams to enforce...
...Group Manager
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Date: 15 Apr 2024
Location: Noida, North, India
Company: Info Edge (India) Ltd
About Info Edge
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Job Description...
...structuring relevant data (3.) Depending on the work environment, the subject matter expert may lead or be an active participant of a work-group with the need for specialized knowledge. (4.) Meet all agreed-upon turnaround times for deliverables, deliverable reviews, or...
...an effective delivery organization for the engagement and ensure effective delivery on contractual obligations in alignment with the account strategy/plans This includes onshore and offshore delivery along with vendors to secure the assembled team is the best fit to the related...
Job Description (Posting).
Job Description - SDM Overall responsibility (and lead facilitator) for the delivery, management and improvement of IT services to support the company s business and meet user needs, using a set of well-defined best practices (based on ITIL and...
Ramagya Group of Schools has published a recruitment notice for various positions required in schools located in Noida & Noida Extension. Detailed appointment notice can be obtained below.
Ramagya Group of Schools has advertised an appointment notice for its schools located in Noida and the Noida Extension of Uttar Pradesh. Candidates should read this job page to obtain information about recruitment.
...including change requests, issues management, risk management, status reporting
Manage all aspects of complex projects or programs (groups of projects) in order to deliver approved business functionality
Mentor project managers on approved project management methodology...
...structuring relevant data (3.) Depending on the work environment, the subject matter expert may lead or be an active participant of a work-group with the need for specialized knowledge. (4.) Meet all agreed-upon turnaround times for deliverables, deliverable reviews, or...
Job Description (Posting).
This role is required to: Drive overall governance of Tools (applications) within the DWP organization and with the Customer Stakeholders throughout the Application maturity and support lifecycle Participate in Governance of the Customer project...
Job Description (Posting).
Job Title: Network Architect Job Summary: The Network Architect is responsible for designing, implementing, and maintaining scalable and secure network infrastructure to support the organization's operations. This role involves assessing current...
